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Setup Help

Setup - How to install The ShareVantage on a new computer

How to install The ShareVantage on a new computer:
How to install The ShareVantage on a home computer:
How to re-install The ShareVantage on a computer after a system restore:

  1. Have your username and password handy,
    your username's typically your first & last name, all lower case with no spaces
  2. On the new computer, visit the webpage where your clients login to their portal, i.e., https://ike1.ike.com/gopcs?YourCompanyNameWithoutSpacesOrPunctuation
  3. Login to the portal using your username & password,
  4. At the Welcome page, click the Install The ShareVantage link,
  5. That's it! The ShareVantage should install and open up on your new computer.
Special password security precautions apply to users. If you lose your username & password you can have an administrator on your account set it using DocumentManager's Manage Users dialog. If you only have one administrator on your account, email support to reset your password. Whoever created your ShareVantage account is typically its primary administrator.
For more information, visit us at PortalsXpress.com or call PortalsXpress at 855 PORT-XPS (855.767.8977)